Troubleshoot unrequested verification codes Note: If you're still not receiving verification codes, you may have to choose another method, or wait until you can access the phone or email you've listed. To protect your account and its contents, our support agents are not allowed to send verification codes or access and change account details. Troubleshoot unrequested verification codes Note: If you're still not receiving verification codes, you may have to choose another method, or wait until you can access the phone or email you've listed. To protect your account and its contents, our support agents are not allowed to send verification codes or access and change account details. Jul 23, 2025 · I truly appreciate for the detailed breakdown of your issue with Microsoft 365 not receiving automated emails like OTPs and verification codes. Based on your setup and the extensive troubleshooting you've already done, there are still a few things you can do at the user level to help surface and potentially resolve the issue. Troubleshooting verification code issues Anônima 30 de abr. de 2024, 03:38 Não consigo vincular meu número de telefone May 28, 2025 · If you're not receiving the Microsoft verification code via email when trying to sign in, So Microsoft sometimes tries to send the verification code to your own account but its not working at all You can Try to sign in and see if it gives other verification options (e.g., phone, backup email, Authenticator app). Just Go here: Aug 22, 2025 · If you still don’t receive the verification code, do you have any other verification methods linked to your account? If yes, try sending the code there instead. If the issue persists, here are additional steps you can take. Please see the section titled "I'm not getting a verification code. What do I do" Jun 10, 2025 · I don't understand why I am not getting verification codes to that alternate email for Outlook (New) app access. So besides receiving verification code emails

from Microsoft, my subsequent issue/question is how do I re-gain access to my email in the Outlook (New) app? Jun 27, 2025 · As there are a number of possible explanations for why verification codes don't always arrive. You can follow the steps to fix this by troubleshooting verification code issues in the mentioned link: Troubleshooting verification code issues - Microsoft Support Hope this will fix or resolve your issue. Sincerely, Danny_98| Microsoft Community Jan 29, 2025 · Troubleshooting verification code issues - Microsoft Support If you still cannot receive the verification code after the above troubleshooting, you can try to contact our account team and submit your account for testing to see if you can receive the verification code. Open a site link - Contact - Microsoft Support Jul 28, 2025 · First, I recommend reviewing Microsoft's guidance on common verification code issues: Troubleshooting verification code issues - Microsoft Support Please try logging in again after attempting these steps: Switch to a different network: If you are on Wi-Fi, try switching to mobile data, or vice versa. 4 days ago · Alternatively, you can try a different web browser or use incognito mode and attempt to request the verification code on your Phone number. Sometimes, connecting your Mobile data network and requesting the verification code might also work. For reference, see the Troubleshooting verification code issues article. Jun 10, 2025 · Troubleshooting verification code issues - Microsoft Support I hope the suggestion works! Please do not hesitate to contact again If you need further assistance. Best regards Obyziotta / Microsoft Community Support Anonymous Jun 13, 2025, 8:45 AM Hello there, Thank you for posting in the Microsoft Community May 15, 2025 · Troubleshooting verification code issues - Microsoft Support I hope this information will help you solve your problem. If it helps with your question, mark it as useful or not useful so that it will be useful to

others. Thank you for your understanding and cooperation. Best regards, Shelby_7891 | Microsoft Community Moderator May 30, 2025 · According to the description given in the query I can understand that you are not receiving the verification code in your Outlook email when trying to log in to Microsoft Edge, despite setting it up to send the code to your Gmail. Before proceeding with troubleshooting, I want to inform you that this is an ongoing issue. Hello everyone, I’m having a serious issue with my old Hotmail/Outlook account. This email is linked to several websites where I receive login codes, but suddenly I can’t access it anymore. When I try to sign in, it asks for verification, but the only option is to receive a code by phone. No matter how many times I try, I never receive any code on my phone. As a result, my account is now Jun 14, 1999 · I AM UNABLE TO LOGIN MY HOTMAIL ACCOUNT AS I AM NOT ABLE TO GO THOUGH THE TWO STEP VERIFICATION PROCESS. PERFORMED ALL THE TROUBLESHOOTING STEPS. I DON'T HAVE AN ACCESS ON MY RECOVERY EMAIL ID BUT STILL I HAVE ACCESS ON RECOVERY MOBILE NUMBER. PLEASE… Apr 23, 2025 · Hi! Thank you for posting your query to community forum! As I understand you are not getting verification code on your email and because of it you are not able to log in to OneDrive and Outlook. The following article has troubleshooting steps and solutions regarding verification code issue: Troubleshooting verification code issues Check the support article and follow the troubleshooting steps Aug 2, 2025 · Hi everyone, I'm having trouble logging into my Outlook account. I tried using the "Forgot Password" option, but I don't have access to the Authenticator app anymore. The only recovery option available is to receive a verification code via my… Jun 4, 2025 · I would like to recommend you some following troubleshooting steps to resolve your issue: As you have tried to access your OneDrive with the help of receiving verification code to

email and not receiving code on the email. Jun 23, 2025 · Hello Pete, Thank you for posting this issue in the community forum. As per your concern, you can't sign in to your Outlook account because the verification code doesn't arrive. I would like to recommend you few troubleshooting steps to resolve your issue: As you have tried to sign in to your Outlook account with the help of getting the verification code that is not received. I would like to Jun 15, 2025 · I understand that your current issue is that you are not receiving a verification code when trying to log into your Hotmail account in Excel/Word. Regarding the issue of not being able to receive the verification code, we have a dedicated support article that provides troubleshooting steps for the possible causes, which you can refer to first. 6 days ago · For troubleshooting email delivery, refer to: Troubleshooting verification code issues - Microsoft Support Step 4: Contact Microsoft Support If none of the above steps work, you may contact Microsoft Support for further assistance: Contact Microsoft Support Directly: Go to Contact - Microsoft Support: Contact - Microsoft Support Aug 25, 2025 · Every time I try to log in to my Microsoft Outlook account, it always asks for double verification. The verification code is supposed to be sent to my Gmail address, but I never receive any code. Because of this, I can’t access my account. How can I fix this issue? Jun 1, 2025 · What do i do?”: Troubleshooting verification code issues - Microsoft Support If following the article doesn’t solve your issues, here’s a couple steps that you can try: Double-check where Microsoft is sending the code: